Customer Care
Returns & Exchanges
Our quiet, considered return policy.
If your item arrives damaged, please contact us within 48 hours of delivery.
To initiate a return, please include photos and cause of return in your email to shoptheheritagehaus@gmail.com.
Our team will review your request and respond with return instructions if your return is approved.
Refunds are processed to the original payment method after the returned item has been inspected.